coronavirus (COVID-19)
Operational status
Information about the current state of Unimasters' air, ocean and road freight solutions
With regard to the COVID-19 situation and the state of emergency in the country, we would like to inform you all services provided by Unimasters continue to run.

Airfreight services with trucking are currently operational. There are many flight cancelations, which leads to limited capacity and delays in transit times.

Unimasters' sea freight services are also running. All ports through which we operate LCL and FCL services - Varna, Burgas, Thessaloniki, Piraeus, Constanta, Koper, as well as the ports in Northern Europe are fully operational.

Our road freight services are also functional, however, we experience serious delays at some European borders due to increased health and safety measures.
What is the current state of Unimasters' services during COVID-19 situation?
  • Rates for airfreight on imports are constantly rising, while capacity is very limited, especially for flights from China and the USA. Unimasters maintains the operation of its consolidation services through Frankfurt mainly from where consignments are transported by road.
  • Airfreight exports also score a dramatic drop in capacity, with shipments being mainly serviced by trucks through major airports in Northern Europe. This leads to an increase in transit time in some cases due to the prolonged stay in transit hubs.
  • We are in constant contact with our partners and the airline companies in order to offer the best possible air freight solutions.
  • Sea freight export FCL services
    Unimasters provides export FCL solutions through the ports of Varna and Burgas, but also through Constanta, Thessaloniki, and Piraeus, as well as through ports in Northern Europe. At present, ports are operating as usual with all respective health and safety measures for container vessel handling. Road haulage of containers on the territory of the country is carried out without delay. Given the declining imports during the CNY and the subsequent quarantine of China, as well as the smaller number of voyages from Asia during this period, some container lines have difficulty securing empty container equipment for export or space on trans-oceanic vessels from regional hubs, mainly Istanbul and Piraeus. Unimasters' team is closely monitoring the dynamic situation with the equipment and the available space in order to offer its customers the most suitable options at the moment.
  • Sea freight import FCL services
    Unimasters provides import FCL solutions through the ports of Varna and Burgas, Thessaloniki, which are serviced by feeder vessels, as well as through Piraeus, Constanta, and ports in Northern Europe, to which there are direct services from major Asian origins, providing shorter transit times. At present, ports are operating as usual with all respective health and safety measures for container vessel handling. Road haulage of containers on the territory of the country is carried out without delay. Although production in China is almost 100% back on track, due to reduced demand in Europe, some container lines are expected to declare blank sailings, ie. week without sailing, which would lead to a decrease in capacity and an increase in import rate levels. Unimasters' team is closely monitoring the dynamic situation with the equipment and the available space in order to offer its customers the most suitable options at the moment.
  • Sea freight LCL services
Ocean import LCL service from China and Asia
Unimasters offers direct weekly consolidations from Shanghai, Ningbo, Shenzhen, Hong Kong, and Singapore, as well as from all other ports and inland origins in China and Southeast Asia through the above loading ports and via the discharge ports of Varna, Thessaloniki, and Piraeus, serving the territory of Bulgaria according to customers' preferences in terms of transit times and price levels.

All Unimasters' ocean import LCL services from China and Asia operate on a weekly basis without delay. Our warehouses in Sofia and Varna work with all the necessary health and safety measures in place and our teams are available to perform domestic deliveries and customs representation for our clients.
Ocean import LCL service from the rest of the world
All other import destinations excluding Asia and China are served through ports in Northern Europe, where the border crossing situation is being constantly monitored.
Ocean export LCL service to South-East Asia
Unimasters offers direct weekly consolidation export services through Varna to Singapore, from where our partners arrange deliveries to Southeast Asia, India, Pakistan, Bangladesh, Australia, and New Zealand, the Gulf countries. At the moment, the service operates without delay on a weekly basis.
Ocean export LCL service to the rest of the world
All other export destinations excluding Asia and China are served through ports in Northern Europe, Greece, and Slovenia, where the border crossing situation is being constantly monitored.
  • LCL and FCL intermodal service from China
    Unimasters' intermodal service including rail transport from China, provided as a faster alternative to ocean freight and a cheaper one to air freight, operates on a scheduled basis with 3 departures per week from China without any delay.
  • Pan-European and direct road groupage services
    At the moment, our scheduled groupage services and our partner network operate according to the established schedules, routes and tariffs in case of emergency. Intensive road traffic, border closures, long queues at border crossing points and governmental restrictions in Europe can lead to changes in schedules and delays in transit times.

    When booking a shipment, it is required to submit complete and correct information including consignee name, telephone and working hours of the shipper and the consignee.
Pan-European groupage service Online
Coverage: Germany, Benelux, Spain, Poland, United Kingdom, Estonia, Latvia, Lithuania, Denmark, Czech Republic, Switzerland, Austria, France.

The service is functional.
Central European service
Coverage: Austria and Hungary.

The service is functional.
Direct service Italy
The service is functional.
Direct service Poland
The service is functional.
Direct service Greece
The service is functional.
Direct service United Kingdom
The service is functional.
  • FTL & LTL services
    Unimasters' FTL and LTL services are fully operational.
Additional COVID-19 information
Have questions? Contact us.
We are always ready to help and to find the right solution for your needs.

0800 800 00
customerhub@unimasters.com

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